FAQ

Check-in is from 4:00 pm to 10:00 pm, and check-out is at 12:00 noon — a late check-out that lets you enjoy a slow final morning.

Check-in is contactless. After booking, your private guest page will guide you through the gate and entrance procedures with photos — no front desk needed.

Up to 9 guests (6 recommended). There are 3 bedrooms: Bedroom 1 has two single beds, and Bedrooms 2 and 3 each have two semi-double beds. For groups of 7 or more, two extra beds and a sofa bed in the living room serve as additional bedding.

Yes, children from 0 years old are welcome to stay. As the villa is rented exclusively as a whole, you can relax and spend time with your family without concern for those around you. As a complimentary option, we also provide a baby bed and a high chair.

Please note that reservations and the primary guest responsible for the stay must be 18 years of age or older.

Children aged 5 or under may stay free of charge, up to 2 children, when sharing an existing bed — they are not counted toward the guest capacity. Even for children aged 5 or under, a child who needs a separate regular bed (not a baby cot) is counted toward the capacity.

A baby cot and high chair are available free of charge. When booking on our official website, please select the “Baby cot & high chair” option. If you booked through another channel, please contact us.

Cancellations made from 14 days before the stay incur 50% of the accommodation fee, from 7 days before 100%, and same-day or no-show cancellations 100%.

For bookings with an early-booking discount (Early 60 or Early 90), a cancellation fee applies from the moment the booking is confirmed. Early 60: 50% from confirmation until 31 days before, and 100% from 30 days before. Early 90: 20% from confirmation until 61 days before, 50% from 60 to 31 days before, and 100% from 30 days before. The 3-night discount follows the standard policy above.

* These terms apply to new bookings made on or after the revision date, 2026/09/25. Bookings made on or before 2026/09/24 are subject to the standard terms (14 / 7 days before).

For greater peace of mind, we recommend considering travel/booking cancellation insurance in advance. Please check the coverage and applicable conditions directly with each insurance provider.

Please also note that new bookings are not accepted after midnight (0:00) 3 days before the stay.

There is no curfew — enjoy the island at your own pace. We only ask that you be considerate of neighbors when coming and going at night.

Yes.
Both are arranged on request, and depending on the day's bookings and cleaning schedule we may not be able to accommodate your wishes. Thank you for your understanding.

Early check-in
Complimentary early check-in is available from 2:00 PM, subject to availability.

Late check-out
Available at ¥5,500 per hour (tax included), subject to availability.

Whether you would like to arrive early and settle in at your leisure, or leave later to suit your return flight, please feel free to ask.

No. Nagine is a whole-villa rental for one group per day — there are no shared areas and no staff on site, for a completely private stay.

The villa has 1 bathroom with a bathtub, 1 separate shower room, 2 washbasins and 2 toilets (both with bidet seats), so even larger groups can get ready smoothly in the morning.

Yes. The kitchen has a 4-burner induction cooktop, microwave oven, fridge-freezer, rice cooker, electric kettle and a Nespresso machine, along with cookware, tableware and cutlery. Seasonings are limited to salt, pepper and oil — please bring anything else you need. Note that there is no toaster.

A washer-dryer (combined unit) and laundry detergent are provided. Swimwear and kids' clothes can be washed and dried the same day — convenient for longer stays and packing light. Note there is no separate washer or dryer.

Free fiber-optic Wi-Fi is available — a connection suitable for workcations and longer stays.

We provide bath and face towels, bathrobes for all guests, disposable slippers, toothbrushes, razors, cotton swabs and pads, and hairbrushes. The bathroom is stocked with shampoo, conditioner, body soap and hand soap; the washstand with cleansing oil, face wash, toner and moisturizer. Note that bar soap is not provided.

Hair dryers are available in each bathroom. There is one hair straightener in the main bathroom.

We also provide an iron and ironing board set.

As a welcome, we provide water, sanpin (jasmine) tea and Orion beer — a taste of Miyakojima to start your stay.

All rooms have air conditioning with both cooling and heating. Note that fans and standalone heaters are not provided.

Yes, a safe is provided for your valuables.

The villa has stairs and no elevator, and is not wheelchair accessible. We appreciate your understanding.

Yes. Baby cribs and high chairs are available as optional items at no additional charge. Please let us know by the day before check-in.
We are very sorry, but as these are not permanently set up, we will prepare them once your request has been received.
Guests who booked through an online travel agency such as Airbnb or Booking can request them via the message function, and guests who booked through our official website can apply through the guest portal.

An electric BBQ grill is available as a paid option (¥5,500, tax included) — no charcoal or fire-starting needed. Enjoy a private BBQ on the terrace with outdoor table. Please bring your own ingredients.

The pool has a heat-pump water heating system, so it can be used throughout the year. As it is an outdoor pool, however, the water may feel cool in winter or depending on the weather. From November until around early May, we adjust the water temperature to the air temperature and weather. The pool is 1.1 m deep. The private pool is exclusively for guests. Hours and safety rules are provided on your guest page. The pool may be unavailable in bad weather.

No. We are very sorry, but for management reasons, entry onto the premises by anyone other than registered guests is not permitted. We kindly ask for your understanding.

For stays of up to 3 nights, there is no towel change or room cleaning during your stay, and we kindly ask that you launder the towels yourself.

For stays of 4 nights or more, towels are changed and the room is cleaned every 3 nights (the first service is on the 3rd night).

Smoking is prohibited throughout the property, both indoors and outdoors.

We regret that pets are not allowed.

We do not set specific quiet hours, but as the villa sits in a quiet village surrounded by nature, we kindly ask that at night you be considerate of the surroundings — including conversation, music and the use of Bluetooth speakers on the terrace and poolside.

For security, there is one outdoor camera at the gate and one behind the building. There are no cameras indoors.

It is about a 5-minute walk to Yonaha Maehama Beach, known as “the finest white sand in the East.” It is also an ideal distance for a morning or evening stroll.

About 12 minutes by car from Miyako Airport (7 km) and about 33 minutes from Shimojishima Airport (22 km). We recommend renting a car to get around the island.

Free on-site parking for 2 cars (uncovered). We recommend renting a car to get around Miyakojima.

Supermarkets, convenience stores and drugstores are within a short drive. If you would like more detailed information, please feel free to contact us.

We are sorry, but we are unable to accept or hold luggage or mail in advance. If you would like to send your luggage ahead of your stay, we recommend using the “hold at office” service of the Yamato Transport Miyakojima office (https://www.okinawayamato.co.jp/office/171/) and collecting it there after you arrive.

For golf equipment, we recommend sending it directly to the golf course you plan to visit. Please use Yamato Transport’s Golf Takkyubin (golf luggage delivery) service.